We are committed to providing you with a satisfactory shopping experience. If you are not satisfied with the product you received, please refer to the following refund and return policy:

  1. Refund conditions
    You can apply for a refund or return in the following cases:

The product is damaged during transportation

The product received has obvious quality problems

Wrong product received (does not match the order)

⚠️ Refund applications are not accepted for the following reasons:

Due to personal preferences or usage habits

The product has been used or damaged by human factors

The product is a special clearance or is marked as non-returnable

  1. Application time
    Please contact us within 30 days after receiving the product to apply for a refund, and provide the order number and relevant photo descriptions.
  2. Processing procedures
    We will review the application within 2 working days after receiving it
    If the review is passed, a return address will be provided
    After the product is returned and inspected, we will complete the refund process within 5 working days (return by the original route)
  3. Shipping fee instructions
    If the return is due to product quality issues, we will bear the round-trip shipping costs

If the return is due to personal reasons, the shipping costs must be borne by the buyer

  1. Special instructions
    The returned product must be unused and well packaged. Please use a traceable logistics method to return it to avoid loss during the return process.